In the pilot of Outsourced, Todd (played by Ben Rappaport)arrives at his workplace one morning to find the Midwestern joke catalog callcentre he manages desolate. Todd is told he can either follow the work, which has been outsourced to India or find another job. Rather than face job hunting in this economy, he chooses India.
The utter charm of this show is in the storytelling from Todd's point of view; Rappaport's simple, untraveled Todd embraces the vast cultural differences he encounters in his new home with mystified delight. As a long time American ex-pat in a different culture, I remember that feeling of discovery.
Some people have complained of stereotyping and at the beginning of the show, the characters did come off as stereotypes; Todd, like us (the American audience for whom the show is written), is uninitiated and meets several new people on the same day just as we meet them in the first half hour. Due to some of the best sitcom scriptwriting EVER, characters have developed, Todd's POV has dampened and the show has become a true ensemble.
I could write several more paragraphs about Outsourced, rhapsodizing the scriptwriting, superb ensemble cast, direction and arc of the show- but I will instead tell you this; outsourced is a show about Joy- about reveling in our differences and sameness and foibles and strengths.
The only reason I didn't give it 10 stars is that is reserved for M*A*S*H* and the first few years of Taxi.
