DBS Bank

Eigen joined DBS in 2013 as a fresh graduate, curious to explore the banking world. Since then, he’s charted a path through Consumer Banking, Corporate Banking, and now Global Transaction Services – not by climbing up a straight ladder, but by moving across functions to deepen his understanding and broaden his skills. “Career progression comes in many forms, and DBS’ internal mobility programme supports us in lateral growth.” At DBS, growth means flexibility – opportunities to try new roles, explore new environments, and shape a career on your own terms. 👉 Explore how DBS supports bold career pivots and lasting growth: https://go.dbs.com/45MefB8 #LifeAtDBS #LiveFulfilled

DBS is pleased to have collaborated with OCBC, UOB and the University of Cambridge Institute for Sustainability Leadership – with support from the Monetary Authority of Singapore – on this first-of-its-kind study to understand how nature-related risks can translate into credit risk. The report, “Building capacity to identify and assess nature-related financial risks”, marks an important step forward for the financial sector in identifying and measuring the potential financial implications of biodiversity loss, ecosystem degradation, and other nature-related impacts. As our Chief Sustainability Officer Helge Muenkel, CFA puts it: “We see the preservation and restoration of nature not just as an environmental and social priority, but as a risk and business imperative.” He adds: “It enhances food security, promotes healthier populations and lays the foundation for long-term, inclusive growth, while also protecting financial value.” This pioneering effort focused on the food and agriculture sector – a major economic engine in Southeast Asia – and offers a blueprint to help financial institutions assess nature-related dependencies within their lending portfolios. Read the full report here: https://go.dbs.com/45Oucqx #Sustainability

The US Southeast is seeing a record heatwave, with temperatures expected to exceed 38 degrees and electricity demand surging to 14-year highs. The extreme conditions are straining power grids and prompting emergency action by the Department of Energy. As extreme heat spreads across the Western US and Southern Plains, how are utility companies holding up? https://go.dbs.com/4ew57Tx #climatechange #globalwarming #investing

What does it take to turn a simple question into a breakthrough? At DBS, one such question became the spark that delivered million-dollar efficiency gains. At the recent Driving AI Transformation fireside chat in Bangkok, DBS Chief Data & Transformation Officer, Nimish Panchmatia , shared how DBS applied data to our ATM network - one of the world’s most intense networks with over 1,500 machines, each clocking up to 100 transactions an hour. The question? “Why don’t we replenish our ATMs at night?” A simple shift in perspective, paired with millions of daily data points, allowed the team to build smarter models. Instead of chasing complexity, they aggregated data into hourly intervals — unlocking predictive insights that transformed our ATM operations. Video courtesy of McKinsey

When Clara joined DBS, she thought it would be a typical tech job in a bank. Instead, she found room to explore new roles, innovate, and shape her path of purpose. And along the way? Discovering benefits that supported her beyond work. 🎂 Birthday leave. 📚 Exam leave. 🫶 Family and volunteer days. 📈 And iShares, where DBS matches 25% of employee contributions. “Just by purchasing DBS shares, I’ve already made a profit, even before taking into account the 25% matched shares. I don’t know if I can get such benefits elsewhere.” At DBS, we support you in being your best at work and in life 👉 https://go.dbs.com/46gQRMf #LifeAtDBS #LiveFulfilled

Technology remains a key driver of global growth, powered by long-term trends like digitalisation, GenAI, and digital transformation. These themes continue to gain traction despite tariff uncertainty, with semiconductors among the key beneficiaries of rising AI and data centre demand. China’s push for tech-sufficiency is gaining ground, with its Big Tech firms offering comparable growth to global peers, and often at more attractive valuations. Discover the ETFs best placed to ride these trends: https://go.dbs.com/40bbaXC #investing #economy #technology #future #china #ai #artificialintelligence

In 2015, DBS planted roots in Australia with just seven clients and a small team focused on real estate banking. Today, DBS Australia celebrates its 10th anniversary with more than 300 clients across over 10 industries! We marked this milestone with the signing of a Memorandum of Understanding with Austrade. A natural extension of our role today, the MOU will create opportunities for Australian companies to expand into DBS' regional markets and tap into the potential of this strategic corridor. Reflecting on the past decade, DBS Group CEO Tan Su Shan said, “I’m especially proud of how our journey has evolved — from supporting Asian companies entering the Australian market, to earning the trust of local businesses through our onshore capabilities, and ultimately helping Australian firms expand into Asia.” With Southeast Asia poised to become the world’s fourth-largest economy by 2040, the opportunities are immense. “The MOU with Austrade reaffirms our belief in the potential of Australia–Southeast Asia connectivity and enables us to deliver on our shared ambition to drive meaningful impact across the region,” said Su Shan. We’re deeply grateful to everyone who has been part of the DBS Australia story so far, and we’re excited for the road ahead.

“I need to withdraw SGD 70,000 to renovate my house,” a woman in her 60s mumbled as she walked into our branch at Thomson Plaza. Her voice was low, her shoulders tensed, her fingers wrapped tightly around her phone. Usually, when customers come in for renovation-related matters or loans, they’re quite excited. But there was no spark in her eyes, nor lively chatter about contractors and paint colours. I asked gently, “Do you have the renovation company’s details?” She shook her head. “Not yet.” Something felt off. I cautioned her on the risks of carrying so much cash and suggested she wait until her plans were clearer. But she insisted, visibly flustered. When I checked her account, I realised this wasn’t just a large withdrawal – she was about to wipe out her entire life savings. At that moment, I noticed her husband standing nearby. He wore a cap pulled low, whilst scanning the room nervously. “I think something is wrong,” I told my manager, Beatrice (pictured below), after pulling her aside to share my observations. Beatrice nodded and reassured me, “Protecting the customer is our utmost priority, let’s speak to her together.” When we explained that we couldn’t process the withdrawal without more information, the woman’s eyes began to brim with tears. Then, without a word, her husband slipped Beatrice a note – “Can we talk privately, without her?” In a quiet room, he spoke about the nightmare that had begun the day before. A caller posing as an insurance agent had contacted his wife. When she said she had not bought their products, he switched gears, claiming her bank account was linked to criminal activity. Then came more voices – impersonating police and other authorities – demanding secrecy and obedience. They told her to withdraw SGD 70,000 for an “investigation”, hand it over at an arranged ___location, and that the money would be returned once the process concluded. They also insisted she stay on the line with them, so they could track her at all times. We returned to the customer immediately and convinced her to hang up the call with the scammer. We then informed her that it was a scam, and advised her to lodge a police report. As she left the branch, Beatrice and I exchanged a look – and exhaled in relief. I joined the bank 15 years ago because I’ve always had a genuine passion for serving customers. But as scams grow more aggressive and convincing, my role has also evolved. The bank has trained us to be vigilant and proactive – to recognise red flags, respond under pressure, and handle sensitive situations with care. And that’s a responsibility I take seriously. Because at the heart of everything we do, it’s about people, and protecting the life they’ve worked so hard to build." - Chunmei Yu, Assistant Service Manager, DBS Thomson Plaza #HumansofDBS #LifeatDBS

“It’s about reimagining how work flows and where AI can create the most impact,” said Nimish Panchmatia , DBS Chief Data & Transformation Officer, in a fireside chat at the Bangkok leg of the ‘Driving AI Transformation’ series. At DBS, AI is not a side initiative. It’s a core lever of enterprise value. We're one of the few financial institutions that systematically measure and disclose the value of AI. Last year, we delivered SGD 750 million in quantified impact from the use of AI and machine learning. This year, we’re targeting SGD 1 billion. Rather than focusing on tasks in isolation, we take a value-chain lens — identifying where Gen AI can enhance outcomes, streamline steps and shape emerging roles. This allows us to design smarter ways of working and equip our teams with the skills to lead this transformation. It’s also a shared commitment, reflected on everyone’s scorecard starting from the CEO’s and grounded in test-and-control discipline and a culture of measurable progress. Video courtesy of McKinsey

Supporting our people isn’t just a policy – it’s a reflection of who we are. When Danial became a new parent, he worried about stepping away from his clients. As a Relationship Manager, responsiveness is part of the job. But with encouragement from his manager and the backing of a strong team, he took his paternity leave, and gained something far more meaningful. Flexible work arrangements also meant he could care for his child without the added cost of infant care, giving him both peace of mind and presence at home. Today, Danial continues to help businesses grow, while building a family life he’s proud of. Because living fulfilled means being supported in all the roles that matter – not just the one in your job title. 👉 Discover how DBS supports you at work and in life: https://go.dbs.com/440PlLy #LifeAtDBS #LiveFulfilled