Apple Store 4+

Heads up, you can’t really write a review on the App Store itself (the one this review was written on-) so I’m just writing it here. One, I think the App Store should be able to be reviewed like any other app can incase it has bugs, and two, I was writing a fairly long review on a app to tell them about how I felt about it (I use the app dayily, it’s called finch.) and randomly I got token out of writing it and all of my progress got deleted… this has happened twice but the first time is when I closed the App Store for two seconds to check something for the review I was writing (it was very long) and all of my progress got deleted. Please fix this!!!

It’s been over an hour and a half and I’ve been transferred to specialist after specialist .. I have a migraine and it would be great if someone could just give me an answer to my actual question instead of all specialists not once not twice but probably three times asking me to repeat each bit of information and going off topic …

Here’s the thing: The shipper for my trade in printed the label on the wrong paper is what I was told and they cannot scan it and before you ask I bought a new phone…

My boyfriend said the Apple Store stated to contact apple by phone/text to get another label by email or have you cancel the mail in trade in and release it in the system so they can take it at the store but they were unable to take it at the store because it was locked in by serial number.. 14 days is Friday and this chat has taken over an hour now.. can you cancel it & set it to being taken to the store for trade in as he’s able to do that and have that done tomorrow ?

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