DBS Cards - Terms & Conditions

DBS Cards - Terms & Conditions

General Promotions Terms & Conditions

  1. Full payment must be charged in a single receipt to a DBS/POSB Credit or Debit Card unless otherwise stated.
  2. Promotions are not valid with other on-going promotions, discounts, offers, vouchers, rebates or privileges.
  3. Gifts, purchase-with-purchase items and other privileges are limited to one per customer and on a while-stocks-last basis, unless otherwise stated.
  4. DBS and its merchants reserve the right to replace the gift/complimentary item (with an item of similar value) if it is unavailable at the time of purchase/ confirmation of order, where applicable.
  5. All prices are quoted in Singapore dollars, unless otherwise stated.
  6. Merchants' terms and conditions apply. Please check with merchants for details and terms of participation.
  7. Discounts, offers, prizes, gifts, complimentary items, vouchers, rebates, redemptions and privileges are non-redeemable for cash, non-transferable, non-assignable and non-exchangeable. Prizes, gifts, complimentary items, vouchers, rebate letters and redemption letters are non-replaceable if lost, stolen or damaged.
  8. DBS may vary the terms & conditions or discontinue any Promotion/privileges at any time without any notice or liability to any party.
  9. DBS' decision on all matters relating to its discounts, offers, prizes, gifts, complimentary items, vouchers, rebates, redemptions and privileges shall be final and binding.
  10. DBS makes no warranty or representation as to the quality, merchantability or fitness for purpose of the Merchant's goods and services. Any dispute about the same must be resolved directly with the Merchant.
  11. DBS shall not be liable for any loss, injury, claim or damage suffered or incurred as a result of the use of the Merchant's goods and services or redemption or usage of the gifts.
  12. DBS is not an agent of the merchant or vice versa.
  13. Singapore dollar deposits of non-bank depositors and monies and deposits denominated in Singapore dollars under the Supplementary Retirement Scheme are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law.
  14. Monies and deposits denominated in Singapore dollars under the CPF Investment Scheme and CPF Retirement Sum Scheme are aggregated and separately insured up to S$75,000 for each depositor per Scheme member.
  15. All information is correct at time of print.

Dining Promotions Terms & Conditions

  1. All offers are valid for dine-in only.
  2. Please present your DBS/POSB Credit or Debit Card prior to ordering to enjoy the privileges.
  3. Offers are not valid with other on-going promotions, discounts, vouchers, rebates, privilege cards, loyalty programmes, set-menus, in-house offers, functions, banquets or catering functions, unless otherwise stated.
  4. Offers are not valid on eve of and on Public Holidays and special occasions, unless otherwise stated. Events which fall under the category of special occasions are determined by DBS or the Merchants.
  5. Prices listed may be subject to service charge and prevailing government taxes where applicable.
  6. Minimum spend requirements are for per table, per customer per card, in a single receipt and excludes service charge and taxes.
  7. Prior reservation is required. Please check with individual outlets/restaurants for details.
  8. Merchants' terms and conditions apply.
  9. General Promotions Terms and Conditions apply.

Travel Promotions Terms & Conditions

  1. Booking is required for all offers and confirmation of rooms, cabins, flights, upgrades, late check-out/early check-in are subject to availability.
  2. All prices exclude service charge, government tax, goods and services tax, insurance taxes, security taxes, passenger handling charges, incidental, peak season and fuel surcharges by cruises, airline and hotel merchants (where applicable), unless otherwise stated.
  3. Merchants' black-out dates, cancellation charges, minimum night stay and other terms and conditions apply.
  4. Full payment, including deposits and balance payments, must be charged to a DBS/POSB Credit or Debit Card.
  5. General Promotions Terms and Conditions apply.

0% Interest Instalment Payment Plan Terms & Conditions:

  1. DBS Instalment Payment Plan is applicable for all DBS VISA/MasterCard and POSB MasterCard Credit Cardmembers only.
  2. Minimum purchase amounts, specific terms and conditions and products for instalment plan may vary for different merchants. Please contact the merchants for more details.
  3. Purchases made with DBS Instalment Payment Plan will not earn DBS Rewards Points or Daily$.
  4. If you decide to cancel your Credit Card, any instalment plan that is currently financed through the Card will be terminated and made payable immediately.
  5. Additionally, an early termination fee of S$150 will be levied for each Instalment Payment Plan(s) being terminated.
  6. DBS reserves the right to approve/reject any instalment plan(s).

DBS Credit Cards Interest, Fee and Charges

 

Interest-free period

25 days from the date of the statement of account

Finance Charges For Card Transactions

If you do not pay the entire outstanding balance by the payment due date, you must pay a finance charge at a prevailing interest rate of 27.8% p.a. on a daily basis on (i) each individual transaction comprised in the outstanding balance in your Card Account Statement from the date such transaction was effected until full payment of the outstanding balance together with interest is made and (ii) any new transaction from the date the transaction was effected until full payment is made (notwithstanding that the payment for such transaction may not be due yet).

Finance Charges on Cash Advance

Prevailing interest rate of 28.5% p.a. (subject to compounding if the charges are not repaid in full) on the amount withdrawn, chargeable on a daily basis from the date of withdrawal until receipt of full payment. (Minimum charge: S$2.50).

Interest Adjustment

If minimum payment is not received by the payment due date, an additional interest rate of 3% p.a. will be added to the prevailing interest rate of your Card Account, and shall take effect from the day after your next Card Account Statement date. The reinstatement to such prevailing interest rate will be effective on the first working day after your next Statement date once minimum payment is made in full on or before your payment due date.

Minimum Monthly Payment

3% of the statement balance (or S$50, whichever is greater) plus any amount that is overdue and/or exceeds your credit limit.

Late Payment Charge Per Account

S$100 will be levied if minimum payment is not received on the card account by payment due date, provided your outstanding balance is above S$200, with effect from 27 April 2021.

Cash Advance Fee

8% of the amount withdrawn per transaction or S$15, whichever is greater.

Fees for Foreign Currency Transactions

Card transactions in US dollars shall be converted to Singapore dollars on the date of conversion. Transactions in foreign currency other than US Dollars will be converted into US dollars before being converted into Singapore dollars. All conversions shall be based on the prevailing wholesale interbank rates or the government-mandated rate, as shall be determined by the respective card associations, namely VISA International, MasterCard International & American Express International, Inc. The rate used for the conversion may be different from the rate in effect on the date of the transaction due to market fluctuation.

All card transactions in foreign currency (including refunds and reversals) are subject to a charge imposed by the respective card associations, either as a reimbursement charge representing the charge imposed on us or as a direct charge to you. For foreign charges converted by Visa/MasterCard, Visa/MasterCard applies a conversion factor of 1% to the converted amount. For foreign charges converted by American Express, American Express applies a conversion factor of 1% to the converted amount.

An administrative fee for services provided or actions taken by us in relation to such foreign currency transactions shall be payable by you and debited to your Card Account. The prevailing administrative fee is 2.25% of the foreign currency transaction amount for transactions involving VISA International and MasterCard International and 2% of the foreign currency transaction amount for transactions involving  American Express International, Inc.

For illustration purpose only:

Charge in foreign currency Foreign currency (e.g. MYR, HKD, USD, Euro)

Foreign exchange rate

Determined by VISA International and MasterCard International

Currency conversion charge imposed by card associations

1%

Our administrative fee

2.25%

Total fees

3.25%, on top of the prevailing foreign exchange rate determined by Visa/MasterCard

Dynamic Currency Conversion Fee

If your card transaction is converted to Singapore dollars via dynamic currency conversion (a service offered at selected overseas merchants or websites), you acknowledge that the process of conversion and the exchange rates applied will be determined by the relevant merchant or dynamic currency conversion service provider, as the case may be.

Card transactions converted via dynamic currency conversion (including refunds and reversals) will be subject to an administrative fee of 1% by Visa/MasterCard on the converted Singapore dollar amount, or such other rate as determined by us and notified to you.

For illustration purpose only:

Transaction performed in home currency, but merchant ___location is outside Singapore.

Process of conversion and the exchange rates

determined by the relevant merchant or dynamic currency conversion service provider

Administrative fee by Visa/MasterCard

1% by Visa/MasterCard on the converted SGD amount

Total fees

1% by Visa/MasterCard on the converted SGD amount

 

Singapore dollar transactions processed outside Singapore

All card transactions processed outside Singapore but charged in Singapore dollar (i.e. without any currency conversion) (including refunds and reversals) will be subject to an administrative fee of 1% by Visa/MasterCard, which shall be payable by you and debited from your Card account. This includes but is not limited to any card transaction in Singapore dollars on overseas-based websites and mobile applications.

Payment Hierarchy

Payment made to your account shall be applied to settle the billed outstanding balances that attract the highest interest first, in the order of outstanding interest, fees and followed by the outstanding principal.

Lost/Stolen Card Liability

Limited to S$100 only if :

  1. you have immediately notified us of the loss, theft or unauthorised disclosure;
  2. you assist us in the recovery of the unauthorised charges incurred;
  3. you furnish us with a police report accompanied by written confirmation of the loss, theft or unauthorised disclosure and any other information that we may require; and
  4. we are satisfied that such loss, theft or unauthorised disclosure is not due to your negligence or default.

You shall not be liable for any transactions carried out after we have been notified of the loss, theft or disclosure.

Other Charges

In addition to the above, you shall also be responsible where applicable for the following charges including but not limited to:

  1. Processing fee for returned GIRO or dishonoured cheques

    dishonoured cheque: S$20
    returned GIRO/direct debit authorisation: S$30;

  1. Retrieval service fee (inclusive of GST)

    sales draft: S$5.4 per copy
    monthly statement (beyond the current 3 months): S$5.4 per copy

  1. Overlimit fee

    overlimit fee: S$40 if the total outstanding balance on your account exceeds the credit limit at any time.

  1. Administrative fee for termination of DBS Instalment Payment Plan

    an administrative fee of S$150 if the Plan is terminated (whether arising from the termination of your Card Account or otherwise) or if you make a prepayment of any amount under the Plan.